6 Jan 2020
VIETNAM: Government Launches E-Commerce Monitoring and Reporting Websites
The Ministry of Industry and Trade (MOIT) has launched separate websites designed to help tackle two common e-commerce-related concerns – illicit and suspect transactions and unsatisfactory purchase disputes – as well as a site for reporting general e-commerce problems. Of the three, only the third comes with an English language option.
The launch of the sites forms part of the MOIT’s ongoing clampdown on the online trade in counterfeit goods and any related intellectual property (IP) violations. Their introduction is in line with an initiative launched in October last year to tackle the problem of online vendors trading in illicit goods in a number of sectors, notably cosmetics, jewellery, nutritional supplements, apparel, footwear and alcohol.
As well as facilitating the reporting of problems, the new sites are also intended to optimise information sharing between the various government agencies responsible for monitoring e-commerce activity, as well as those responsible for combatting counterfeit/illegally imported goods and IP violations. These include the Department of Electronic Commerce and Digital Economy, the General Department of Market Management, the Department of Competition and the Consumer Protection Department.