26 April 2017
Acronym in full: business-process outsourcing
Business-Process Outsourcing (BPO) is subcontracting various routine business-related operations to a third party. These can be back office operations such as payroll, billing, logistics and human resources, or front office operations such as technical support, customer service, marketing and advertising.
- South Africa: Market Profile
- Make in India: Domestic Sales Opportunities for Hong Kong Garment Companies Considering Factory Relocation
- Philippines: The BPO Boom and Consumer Growth
- Knowledge Process Outsourcing (KPO) on the Chinese mainland: a new opportunity for Hong Kong services
Related term: KPO